Introduction

At Tejarify, we strive to provide the best service possible. This Refund Policy outlines the circumstances under which refunds may be issued for our subscription services.

Subscription Fees

All subscription fees for Tejarify are billed in advance on a monthly or annual basis. By subscribing to our service, you agree to pay all applicable fees for the selected billing period.

Refund Eligibility

We offer refunds under the following circumstances:

  • Technical Issues: If you experience significant technical problems that prevent you from using the service, and we are unable to resolve them within a reasonable timeframe.
  • Billing Errors: If you were charged incorrectly due to a system error or mistake on our part.
  • Duplicate Charges: If you were charged multiple times for the same subscription period.

Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Change of mind after subscribing to a plan
  • Failure to use the service during your subscription period
  • Failure to cancel your subscription before the renewal date
  • Violation of our Terms and Conditions resulting in account termination
  • Partial subscription periods (we do not offer pro-rated refunds)

Free Trial Period

If Tejarify offers a free trial period, you may cancel your subscription during the trial without being charged. Once the trial period ends and payment is processed, standard refund policies apply.

How to Request a Refund

To request a refund, please contact our support team with the following information:

  • Your account email address
  • Subscription details (plan type and billing date)
  • Reason for the refund request
  • Any relevant documentation or screenshots

Our team will review your request and respond within 5-7 business days. If your refund is approved, it will be processed within 10-14 business days and credited to your original payment method.

Cancellation Policy

You may cancel your subscription at any time through your account settings. Upon cancellation:

  • You will retain access to the service until the end of your current billing period
  • No refund will be issued for the remaining time in your billing period
  • Your subscription will not renew for the next billing period
  • Your data will be retained according to our data retention policy

Chargebacks

If you initiate a chargeback or payment dispute with your bank or payment provider without first contacting us, we reserve the right to immediately suspend or terminate your account. We encourage you to contact our support team first to resolve any billing concerns.

Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on our website and will take effect immediately. Your continued use of the service after changes are posted constitutes acceptance of the modified policy.

Contact Us

If you have any questions about our Refund Policy or wish to request a refund, please contact us at: